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COVID-19 Update

We take seriously the impact the coronavirus pandemic is having on lives and communities across the globe. Our hearts go out to all those affected, leading, and seeking solutions. We are adhering to CDC recommendations, as well as closely monitoring news, information, and local rulings for how to best plan, prepare and respond to the virus.

During this pandemic, all services will continue to be provided to current and future clients. Our team will continue to be available during working hours via phone and email. We are committed to delivering the same world-class service and support for which we are known. Should a situation arise which could interrupt,  impact, or delay delivery of your products, we will communicate directly with you to walk through possible solutions. We appreciate your business and if you have any questions or concerns please don’t hesitate to contact us.

Holiday Shipping Update

With the holidays quickly approaching, deliveries across the country are starting to ramp up. We want to help you avoid any unnecessary delays by giving you plenty of time to place your last orders of the year.

To receive your order before the end of the year, please place your order on or before the following dates:

  • 1-10 Pallets, Standard Delivery — Monday, December 14, 2020
  • Truckload (22 Pallets) — Monday, December 7, 2020
  • Drop Trailer (1200 Loose Bags) — Monday, December 7, 2020

Placing your order by the dates listed above allows us to provide you with stellar customer service and ensure a timely delivery of your order. These dates are only

Please note that no shipping or deliveries will occur on the following dates:

  • November 26–27, 2020 (Limited Shipping/Deliveries November 25)
  • December 24–25, 2020 (Limited Shipping/Deliveries December 23)
  • January 1, 2021 (Limited Shipping/Deliveries December 31)

Additionally, PCI’s doors (and phones) will be closed for the holidays on the following dates:

  • November 26–27, 2020
  • December 24–25, 2020
  • January 1, 2021

We are ready to help you avoid any shipping pitfalls and lend support to you and your team. From all of us at Pest Control Insulation, we hope you have a happy holiday season.


Shipping Delays

Due to current conditions, delivery times for ComfortTherm are being stretched out by as much as 6 to 8 weeks. Please remember to place any orders with plenty of time to arrive before your job.

Please contact us at (770) 766-6050 to place your order today!


Shipping Alert: During the winter months, natural disasters, or other uncontrollable events, shipping can be interrupted at any time with little warning. Pest Control Insulation closely monitors warnings & weather occurrences for these potential delays and offers the following shipping weather alert. Deliveries will NOT be guaranteed if there are any weather warnings or alerts in your area.

We recommend the following steps to plan ahead and avoid unnecessary weather-related delivery delays including:

  1. Keep a sufficient amount of insulation on hand at all times
  2. Place your order at least 5-7 business days in advance of your sold service
  3. Call when placing your order when a specific delivery date is necessary
  4. Remember that guaranteed deliveries will be limited to certain areas

NOTE: Shipments delayed due to storms or natural disasters are not eligible for a refund/credit.

Weather Update as of November 18, 2020 at 2:00 PM ET

Due to inclement weather, service is being affected in some areas of the country. We appreciate your patience during this time and will route shipments to final destinations as soon as it is safe to do so. If you have any questions about a shipment, please contact us at (770) 766-6050.

The following areas are currently experiencing delays in shipping:

  • Colorado — Denver
  • Wyoming — Casper

NOTE: Some of our carriers have temporarily suspended freight transportation service in many metropolitan areas due to current unrest, protests, and rioting causing unsafe travel conditions. Service through these areas is constantly shifting and will resume as soon as the safe passage of your freight and their drivers are guaranteed. Thank you for your patience.

Reminders

Carriers are now charging $250 for canceling truckload drop trailer deliveries less than 48 hours before delivery (48 hours does not include weekends or holidays). If you need to cancel a truckload or drop trailer, please call us well in advance to avoid being charged with additional fees.

Have questions about this shipping weather alert or need to track a delivery?

We invite you to contact us via our web page or by phone at (770) 766-6050.

 

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